SFPUC Inquiry Form
The account number entered is not in the correct format. Please make sure it is 10 digits only, no special characters or letters.
10-digit account number exactly as shown on your latest bill. If your account number is incorrect, your inquiry cannot be processed.
Exactly as shown on your latest bill
We need your email address so we can send you a confirmation of your inquiry and any subsequent communications regarding it. Please make sure that "[email protected]" is in the safe sender list of your email application.
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The bill date is printed on the upper right hand corner of your bill.
Type your question here.
[email protected]
(415) 551-3000
9am to 4:30pm, Monday to Friday, excluding legal holidays
Additional resources:
[email protected]
(415) 551-4720
8am to 5pm, Monday to Friday, excluding legal holidays
Please email [email protected] with your inquiry
[email protected]
(415) 554-0773
8am to 5pm, Monday to Friday
Automated Call Center Service Available 24/7
For media inquiries, email [email protected].
For press releases and stories, visit our Newsroom.
Business Hours: 9 am to 4 pm; Monday - Friday
Event hours: 8 am to 10 pm; Monday - Sunday
Public Hours: 7 am to 7 pm; Monday - Friday
Address: 1550 Evans Ave., San Francisco, CA 94124
Phone: 415-523-1434
Email: [email protected]
https://sfpuc.gov/SECC